The BIG Advantage
In today's employee benefits world,
you need a partner...
A true partner who is more than just a provider,
but an effective
partner who has the expertise, quality and responsiveness to
enhance your plan's value. A creative partner committed to
understanding your goals and delivering practical, customized
solutions. An objective partner and trusted advisor offering
convenience and peace of mind. We are that partner.
BIG, Inc. is unique in how we approach the defined contribution
marketplace. While most service providers offer a wide
range of services that are similar in many ways, we possess a
number of important qualities that separate us from the crowd.
The following combination of traits, along with our strong
corporate culture, cements our long-term client relationships
and draws new clients to our attractive offering:
Flexibility: One of the greatest attributes of
BIG, Inc.’s service is the flexibility that we
provide to our clients. Our focus is on how we can respond to
the unique requirements of our clients, rather than how we can
fit our clients into our desired structure.
Focus: Our primary line of business is the full-service
administration of defined contribution (DC) retirement plans;
this is what we do—it is our core competency. Unlike many of our
competitors in the mutual fund industry where recordkeeping is
secondary to growing their proprietary mutual funds, BIG, Inc.’s only business is
consulting and administration.
Full service: From simple administrative tasks to complex
consulting, BIG, Inc. manages every aspect
of a firm’s retirement plan. Our full service plan
administration is an all-inclusive package featuring complete
flexibility with no add-on fees or hourly rates—and no hidden
surprises.
Client branding: We believe strongly that the plan sponsor
should get full recognition for sponsoring its retirement plans,
not the provider selected to handling plan administration.
No branding by the defined contribution provider allows:
Total Quality: We offer a level of service unparalleled in
the industry. Through our Total Quality program, we have
defined a very strict service benchmark, but we follow a very
basic approach to quality. Our progress is tracked on every
report and piece of correspondence that leaves our office so
clients can always know where we stand in relation to our goal.
Accessibility to management: Our
structure and approach to management ensure that you can talk to
the people you need to, without facing the frustration of
screened calls or limited access to management.
Full disclosure of revenue sources:
We pride ourselves on our continuing commitment to present our
fees in the most forthright manner. Our clients are provided
complete disclosure of all fees, including our revenue-sharing
agreements with our recordkeeping partners. We have no
predetermined ideas as to how we should be compensated and we
work with our clients to evaluate the various alternatives and
structure an agreeable arrangement. It is important to note
that BIG, Inc. does not accept commissions from any financial
institution nor do we act as broker of record for any of our
clients.
Leading-edge technology: We are fully committed to providing
the latest technologies to our clients and their
participants. Our history of innovation derives not only from
our talent, our technology base and our corporate culture, but
also from a strong service orientation that encourages all of
our employees to listen to our clients. In dialogue with them,
we find solutions to their challenges and demands and
proactively provide new services to enhance our offering.
We shoulder responsibility for every aspect of a firm’s
retirement plan – from simple administrative tasks to highly
complex consulting. Our flexibility and commitment to Total Quality means we continually customize and enhance our services
to proactively meet the unique needs of our plan sponsor
clients. Throughout this process, we maximize our service to a
plan so that our clients can minimize the amount of time they
spend on plan oversight.