401k Client Services

In today's employee benefits world, you need a partner...
BIG, Inc. is one of the oldest and most experienced consulting and administration firms in the Nation. Our expertise allows us to provide a complete turnkey plan or any of the individual pieces based on your needs while minimizing costs by eliminating services you don’t need.

We Offer a Broad Perspective. If you have not had an experienced, knowledgeable consultant walk you through a detailed review of your funds and plan, you may not be getting the most value from your plan. From fiduciary concerns to fees—to simply getting the best possible retirement program—we will work to address all aspects of your plan.

We provide Corporate Retirement Plan Support with an unparalleled knowledge of all aspects of retirement plans. Our guidance for plan sponsors includes thorough yet easy to understand investment fund monitoring, support in the fund selection and de-selection process, comprehensive participant education strategies and a system to assess all elements of your plan.

Consulting and Fiduciary Services:

Conduct a plan feasibility study based on specific goals set by the client
Perform comprehensive reviews of the plan’s operation compared to industry benchmarks
Review and preparation of the plan documents and summary plan description
Fiduciary Risk Management
Fiduciary Audit File
Establish prudent processes & procedures which adheres to procedures mandated by the DOL
Annual review of plan design and modifications as necessary
Investment Policy Statement implementation and documentation
Benchmarking plan investments to the Investment Policy Statement criteria
Properly establish a Plan Management Committee including proper bylaws
Develop, implement and monitor a formal education plan
Semi-annual fiduciary review and analysis of all procedures
Annual meeting with your company's board to review the plan documentation

Administrative services:

Streamlined data collection and submission
Tracking of filing dates
Corrective transactions including failed ADP/ACP
Tracking participant eligibility and entry dates
Calculation of participant benefits
Determine participant vesting
Completion of all mandatory compliance testing
Prepare reports required by governmental agencies (including signature ready Form 5500)
Preparation of a comprehensive plan auditor package to streamline your annual plan audit
Process participant claims and other transactions
Annual client review and due diligence reports

Mergers & Acquisitions:
Our consultants have extensive knowledge of the requirements when dealing with mergers and acquisitions and will work with your outside counsel to insure a smooth transition.

Plan Installation Services:
BIG, Inc. provides comprehensive support with the setup and installation stages of new and takeover plans, assigning a conversion coordinator to each new case.

The BIG, Inc. Director of Advisor Services offers on-site assistance with completing required paperwork and collection of information.

Enrollment Presentations and Support:
BIG, Inc. offers on-site assistance with enrollment meetings as well as preparing the necessary plan summary and disclosure.

Subscribing to the "unbundled" approach, BIG, Inc. links directly with investment providers committed to superior record keeping service and value. These providers demonstrate their commitment by meeting the following standards:

Quality investment platform
Effective interface with our administrative system
Industry-leading communication and education tools
Ongoing investment in technology
Fiduciary tools and support
State-of-the-art reporting
Established, dependable advisor support
Reasonable cost and clarity of disclosure

BIG, Inc. is pleased to offer services in partnership with several providers who consistently meet these standards. Additionally, BIG, Inc. continually monitors the quality of services and their ability to meet plan sponsor needs and expectations.

We strive to ensure that clients choosing to work with BIG, Inc. and our preferred provider programs will always be associated with a high quality solution that continually meets the demands of an increasingly competitive marketplace.